STANDARD
User Security & Support

$129.00

  • 24×7 Computer Monitoring & Management
  • 24×7 Security Monitoring & Management
  • Extended Support Hours:  Mon – Sat, 7 AM – 7 PM
  • Gold Service Level Agreement See Details
  • Billed Monthly Per User, No Long Term Contracts
  • Appropriate for 31 – 249 Users
End-User Support

  • Management of System Updates & Service Packs
  • Management of System Security Patches
  • Data Backup, Recovery Tests & Disaster Data Recovery
  • AES-256 Bit Encrypted 25 GB Backup Storage
  • No Backup File Size Limits, Secure Data At Rest
  • Incremental, Compressed & Deduplicated Backups
  • Web, Email & Application Support
  • Printer & Scanner Management
  • Initial System Tuning & Support Configuration
  • Periodic On-Site Visits (In Supported Areas)
  • Break/Fix Labor Included (Parts Extra)
  • vCIO Services – Planning, Research & Guidance
  • Desktop Hardware Firmware Updates
  • Security Audits & Hardening
Cybersecurity Support

  • Anti-Virus & Malware Protection
  • Automated Malware Removal
  • Safe Web Browsing Protection
  • Web Security & Web Control
  • Enhanced Application Protection
  • Deep Learning Artificial Intelligence
  • Pre-execution & Runtime Behavior Analysis
  • Potentially Unwanted Application Blocking
  • Intrusion Prevention System
  • Data Loss Prevention
  • Exploit Prevention
  • Ransomware File Protection
  • Malicious Traffic Detection
  • Disk and Boot Record Protection
  • Synchronized Security Capable*
  • Enhanced Application Lockdown
  • Suspicious Events Detection and Prioritization
  • Advanced On-Demand Threat Intelligence
  • Forensics Analysis & Reporting
  • On-Demand Endpoint Isolation
      Cybersecurity Add-on’s Included
  • Device Encryption
SKU: WT-SUPPORT-USR-STD Category:

The perfect employee support solution for small to medium businesses with upfront pricing.  You benefit from our fixed-fee IT services payment model by controlling Capex and Opex expenditures.  A fixed-fee pricing model provides consistent budgeting and places greater demand and accountability on your IT provider.  Get the best cyber protection available today.

vCIO Services (Virtual Chief Information Officer) are included as added-value for strategic planning, solutions research, and technical guidance.  Executive level expertise will help you understand business operations to better leverage technology to increase efficiency, reduce expenditures and improve goal-setting outcomes.