User Security & Support


  • 24×7 Computer Monitoring, Management & Mitigation
  • 24×7 Security Monitoring, Management & Mitigation
  • 24×7 Endpoint, Detection & Response (EDR)
  • 24×7 Managed Threat Response (MTR)
  • Complete Support Hours:  Sun – Sat, 24×7×365
  • Platinum Service Level Agreement See Details
  • Billed Monthly Per User, No Long Term Contracts
  • Appropriate for 500 – 1000 Users
End-User Support

  • Management of System Updates & Service Packs
  • Management of System Security Patches
  • Data Backup, Recovery Tests & Disaster Data Recovery
  • AES-256 Bit Encrypted 100 GB Backup Storage
  • No Backup File Size Limits, Secure Data At Rest
  • Incremental, Compressed & Deduplicated Backups
  • Web, Email & Application Support
  • Printer & Scanner Management
  • Initial System Tuning & Support Configuration
  • Periodic On-Site Visits (In Supported Areas)
  • Break/Fix Labor Included (Parts Extra)
  • vCIO Services – Planning, Research & Guidance
  • Desktop Hardware Firmware Updates
  • Security Audits & Hardening
  • Physical Inspection & Heat Mitigation
  • Health Statistics Reporting
  • Executive Management Reports
Cybersecurity Support

  • Anti-Virus & Malware Protection
  • Automated Malware Removal
  • Safe Web Browsing Protection
  • Web Security & Web Control
  • Enhanced Application Protection
  • Deep Learning Artificial Intelligence
  • Pre-execution & Runtime Behavior Analysis
  • Potentially Unwanted Application Blocking
  • Intrusion Prevention System
  • Data Loss Prevention
  • Exploit Prevention
  • Ransomware File Protection
  • Malicious Traffic Detection
  • Disk and Boot Record Protection
  • Synchronized Security Capable*
  • Enhanced Application Lockdown
  • Suspicious Events Detection and Prioritization
  • Advanced On-Demand Threat Intelligence
  • Forensics Analysis & Reporting
  • On-Demand Endpoint Isolation
  • Active Threat Hunting & Mitigation
  • Security Health Checks
  • Advanced Threat Intelligence
  • Threat Neutralization & Remediation
  • Proactive Security Posture Management
      Cybersecurity Add-on’s Included
  • Device Encryption
  • Email Security Advanced
  • Mobile Device Security & Protection Advanced
  • Phishing Security Awareness Training




Ultimate End User Security and Support provides nearly the maximum level of protection when coupled with our secure firewalls and secure wireless access points.  The perfect employee support solution for businesses with upfront pricing.  You benefit from our fixed-fee IT services payment model by controlling Capex and Opex expenditures.  A fixed-fee pricing model provides consistent budgeting and places greater demand and accountability on your IT provider.  Get the best cyber protection available today.

When conducting business in an ever-growing digitally connected, global economy, it pays to provide the highest quality protection and support services your budget permits.  However, choosing the best IT services partner can prove to be a challenge as a vast suite of options are available.  Don’t go it alone.  We help simplify business technology.

vCIO Services (Virtual Chief Information Officer) are included as added-value for strategic planning, solutions research, and technical guidance.  Executive level expertise will help you understand business operations to better leverage technology to increase efficiency, reduce expenditures and improve goal-setting outcomes.