Wingu Technology is excited to share a few nuggets of wisdom from our business technology corner.  Some recommendations may be very specific as to the nature of technology.

 

Websites

All websites should have HTTPS access whether e-commerce enabled or not.  HTTPS is the global standard, well it is certainly highly receommended.  Internet web browsers such and as Firefox and Chrome are "punishing" sites without HTTPS.  HTTPS protection should be at least TLS 1.2, 128 Bits, SHA256.

They reason HTTPS is important to you and your customers is that all communication between your website and the customer's computer or mobile device becomes a one-to-one dialogue and greatly reduces the chance of someone ease-dropping.  All contact forms, order forms, newsletter sign-ups, and purchases should be protected with HTTPS.  To know if it is active or not on your website, you should see a green lock at the top left of your webpage name in the URL bar.  It should look similar to this: 

SEO/Search Engine Optimization

To qualify on search engines, HTTPS is a requirement now.  Without it, your website will never make the cut.  Also, all websites should be "responsive" in design in order to achieve greater SEO rankings.  Responsive means that whichever device your potential customer is using, your website will be adjusted appropriately to be viewed properly and to maximize the customer experience.  Varying, relevant, and updated content is really important too.  A frequently updated blog does wonders for SEO.  Good SEO is important to help drive web traffic to your website.

CyberSecurity

So much to say about this... in short, be afraid... be very afraid.  Envoking the three monkey principle never works especially where protection of your data is a concern.  At a bare minimum, up-to-date anti-virus and anti-malware software should be installed.  All software should be updated periodically.  I recommend daily at best but at least monthly.  Turn on automated Microsoft Updates on your computers.  It may break some things at times, but its better to be safe than sorry.

Do not write passwords on sticky notes and keep them on your monitor!  Oh my goodness, a huge mistake!

Old Computer, Fax Machines, and Printers

Donating or giving away old devices is a nice gesture, one that I support.  But there are associated dangers.  Believe it or not, a fax machine has a hard drive and may have stored copies of years worth of private data such as Social Security numbers, bank card information, and more.  These should be disposed and/or donated responsibly.

GDPR

This is a big one these days.  GDPR is simply a way to police websites to better protect customers and users of websites.  The four letter acronym stands for "General Data Protection Regulation".  It is a EU (European Union) requirement but it does affect us here in the United States as well.  The great thing about the Internet and having a website is that it exposes your organization to potentially the world.  The bad thing about the Internet and having a website is that it exposes your organization to potentially the world.  Although you may have a small organization, there may be legislation you are responsible to adhere to unwittingly.  So, if you are wondering if your US based website need to be EU's GDPR compliant, our simple answer is yes.  It is also our understanding that the United States is cooking up its own version of a GDPR. 

 


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